Custom Orders FAQs

How much is a Custom Order?


Personalized felt dolls come in various sizes and as a guide, custom dolls are priced at PhP 110 per inch (minimum of 8 inches, maximum of 15 inches) plus shipping*. Note, however, that the final costing may still depend on the complexity of the design of your doll and the add-ons like logos, accessories, weapons, etc. For custom orders with sizes 7 inches and below, kindly send me a message so we can talk about pricing.  Bulk orders are priced differently, depending on size and volume. Please feel free to contact me so we can both discuss the details of your order. * Price shown in Philippine peso, shipping within the Philippines thru JRS Express




How long does it take to complete a custom order?


A felt doll can take anywhere from 3-5 days for pattern-making, sewing, and construction. These hours are usually stretched over a few more days (or even weeks) to compensate my schedule. Making these dolls is a part-time job for me that goes along with my other jobs, so I have to juggle these around. From the day I start your order, it should take about 2-3 weeks to finish and ship your doll. Note that some custom orders would require the use of special fabric or materials for accessories, for example. Ordering these materials would take 3-5 business days, sometimes even more. This could add to the length of construction.




Why do your custom dolls cost more than the ones in the stores?


A store bought plush is lower in cost due to 2 major factors: they were made in bulk and most likely in China where raw materials are sourced. If a plush is made in bulk, the raw materials can be bought in bulk at very low prices. Also, the labor costs are usually very low. So the companies that make these plush usually only spent very little per plush and can afford to sell them for, say, 600 pesos, and still make good profits. Now when you get a plush custom made, just for you, the artist has to pay retail for the materials. Also the artist has to create all the details for your plush just that one time, so they aren't going to gain by making the plush in bulk. Part of creating your doll is to create patterns specific to your order, hand-stitch parts, and accessories hand-crafted, which all takes time to complete. If you're not sure about asking to make a custom doll, feel free to look around and get quotes from other artists.




How do I pay for my order?


If you're in the Philippines, it is recommended to send your payment thru bank transfers, either thru BDO or Security Bank (any branch, no additional charges). Other payment options include Western Union and Cebuana Lhuillier Pera Padala. Note that these services charge additional fees. I will send you my bank details when you place your order.




Can I pay on installment basis?


It is recommended that payment is received in full prior to beginning the project. An email will be sent to confirm the receipt of payment along with an estimated time of completion for the job order. For bulk orders, a downpayment (usually 50% of the total project cost) is required prior to making the plushies. Remaining balance is paid upon delivery of the dolls. If you need a quote for bulk orders, please contact me for more details.




How do I place an order?


If you're in the Philippines you may call me at 0917-4320911. You may also send me an email at olivemakesdolls@gmail.com along with your order details. If you have a design in mind, let me know and I'll be glad to help. You can send me an instant message thru the Contact link on this site or you may also reach out thru my social media accounts.





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